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Add and manage Program Points and Caring Adults

How to add and manage Program Point and Caring Adults supporting Every Child and Family is Known in the Portal

Updated yesterday

Overview

It's easy to update Program Points and Caring Adults in your school to give the right people access to the Every Child and Family is Known features and the information they need. With this feature, admin users (Principals) and delegated admin users can add new users and assign them ECFIK roles within the Portal.

Adding New Users

  • If the user isn’t yet in the system, click the circle icon in the top right of your screen and select User Management from the dropdown.

  • On the User Management page, click Add User then enter the user’s details, including their name and any other required information.

  • Click the ECFIK role dropdown and choose the appropriate role: Program Point or Caring Adult.

  • Click Add to create the new user.

Updating and Assigning ECFIK roles

  • Click the circle icon in the top right of your screen and select User Management from the dropdown

  • On the User Management page, use the search bar to find the user you want to manage by name or email

  • Click the three dot menu to the right of their name and select Edit Details

  • Click the ECFIK role dropdown and choose the appropriate role: Program Point or Caring Adult

  • Click Save to update the user

That's it! You're now ready to manage ECFIK user roles in the Portal. If you have any questions, please don't hesitate to reach out.

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