How to manage school based users in the Portal?
By default, all NYC principals are able to log into the Portal using their DOE credentials. From there, a principal can manage access for the staff who work in their school, and delegate admin privileges to other staff members. Any staff member on the school’s pedagogue file with a schools.nyc.gov account will automatically appear in the User Management section of the Portal.
How Can I Assign Access Level for Single User?
Select Settings in the Left-side Navigation
Select User Management
Select the Three Dots in the row of the user you would like to edit
Click Edit Details
Apply appropriate Access Level
Select Edit to save changes
How Can I Assign Access Level for Multiple Users?
Select Settings in the Left-side Navigation
Select User Management
Click the Batch Actions in the Right-side Navigation
Select desired users
Change Access Level
Select Confirm to save changes
How can I create an account for a staff member not found on the pedagogue?
Select Settings in the Left-side Navigation
Select User Management
Click Add user in the Right-side Navigation
Enter user’s name, email(s), access level
Note*: If the user is a DOE employee, a schools.nyc.gov email is required
Click Create
Confirm the user's trusted status by acknowledging that the user has received the necessary authorization from the NYC DOE to access confidential student data.