Hi there! 👋

Welcome to the Portal by New Visions, a comprehensive school management tool built for New York City schools. As of September 2021, the Portal is available to all K-12 New York City schools through our partnership with the New York City Department of Education (DOE). This article will explain how to log in to the Portal using a Google, DOE, or Department of Homeless Services (DHS) account.

By default all NYC principals are able to log in to the Portal using their DOE username and password. From there, a principal can manage access for the staff who work in their school. District staff and coaches are managed by designated Portal administrators within DOE central and borough offices. Shelter CBO staff are managed by designated Portal administrators at DHS central.


Useful tips before logging in

  • For the best user experience, you'll want to access the Portal from a Google Chrome web browser - version 57 or greater.

  • Before you can log in you'll need to have been granted access by your organization's Portal administrator.

  • If you experience an issue logging in, checkout this troubleshooting article or reach out to us at schoolsupport@newvisions.org.

How to log in

To log in to the Portal navigate to portal.newvisions.org/login. You'll be asked to log in with either your Google credentials, DOE credentials, or DHS credentials.

Logging in with Google

  • Select Google

  • You will be prompted to enter your Google credentials

  • Note: In order to log in with Google, your Principal or administrator will need to add your Google email to your Portal account. Only school-based Google accounts are allowed; Personal gmail.com accounts are prohibited.

Logging in with DOE

  • Select DOE email

  • You will be prompted to enter your DOE credentials

  • Note: For the username/email field, use your DOE username excluding the @schools.nyc.gov suffix

Logging in with DHS (for Department of Homeless Services central staff and shelter CBO staff only)

  • Select DHS email

  • You will be prompted to enter your DHS credentials and follow steps for multi-factor authentication

  • Note: The Shelter Portal is currently in pilot phase. Only shelter CBO staff in 25 pilot family shelters have been granted access.

Once logged in you will be directed to either your school, shelter or network depending on your access level. Happy exploring! 🌅

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