What is the Family Portal?
New Visions has partnered with Every Child and Family is Known to build a Family Portal designed to empower families to engage in their own voices with their children’s schools.
Features
Integrated with NYC.ID for easy login across NYC services
Guardians can log in to the Family Portal securely using one account for multiple city sites, including MyCity and Access HRA to apply for SNAP, cash assistance, and more
Manage program consent digitally
Guardians can submit, view, and revoke digital consent to participate in the Every Child and Family is Known program right in-app
Up-to-date student highlights
Families will be able to view all their children’s information across schools:
Every child’s Caring Adult
Enrollment information
Transportation plans
Attendance highlights
Real-time messaging and family needs
Families will be able to:
Communicate directly with their Caring Adult(s) in their own voice on any device
Engage on their own terms and on their own schedule
Request help from Caring Adults by tagging their specific needs
Designed for all
Mobile-first, responsive design means families will be able to access the Family Portal across all devices
Designed and built with accessibility in mind, meeting industry-best WCAG 2.2 AA standards
Families will be able to choose from any of the 10 designated citywide languages under Local Law 30 to engage in their preferred language
Coming soon
Self-service resources and benefits matching
Cross-agency benefit referral warm handoffs
Login requirements
In order to access the Family Portal, guardians need to:
Have an email address linked to an NYC.ID account (like MyCity or Access HRA) added to the Portal
Be in ATS as their student's school emergency contact
How to give a guardian access to the Family Portal
In the Portal, click ECFIK in the left sidenav
For a student, click the three-dot menu on the right and click View Family Profile
In the Family Profile, click Add guardian or Edit information to add the guardian email address
Click Save